A Fresh Look for the PRISMA Platform

What Changes

The PRISMA platform will soon feature a refreshed design. After launch, you can switch to the new design using the toggle in the upper right corner and return to the old version anytime during the test phase (running until at least August 26). Click here for a sneak peek of the new look, and read on for an overview of what will change, when the rollout begins, and why we’re making these updates.

A Menu that Works for You

The navigation switches from a horizontal bar to a vertical menu on the left side. Login, logout, and settings will move from the top right to the bottom left. Key features will be easier to find and access.

Clear Grouping of Functions

Sitemap Changes

• Settings simplified: Instead of separate personal and organisational sections, all settings (Profile, Notifications, User Management, etc.) are now found under a single menu item at the bottom left. Logout and account switching remain just below.
• TSO-specific: Products previously under Reporting move to Transport for easier access. For a few individual clients, there are two further changes of a similar nature. These will be communicated individually.
• Important: All sitemap changes apply only to the new design. All URLs will continue to work.

Design Improvements Across the Platform

Beyond the menu, the platform’s UI will be refined to improve readability, accessibility, and usability, ensuring proper contrasts and full compliance with WCAG AA standards. For you, that will lead to: 

• Neutral backgrounds (white and grey), darker text for better contrast to ensure a good accessibility.
• Dedicated colors for navigation and interactive elements.
• Optimised vertical space to display more items.
  
• Updated frontend libraries for improved security, maintainability, and usability.

When Will It Change

The new design will be introduced in phases so all users have time to test, explore, and provide feedback. Two weeks before the go live,  there will be a dedicated preview phase for TSOs. As soon as Phase I starts, it is the test phase for all users.  

Your feedback will be essential during Phases 1 and 2. After go-live, please share your thoughts via the feedback link on the platform to help us refine and enhance the new experience.

Rollout Timeline

Why We’re Changing

• Substitute libraries, that will not be updated in future to ensure our security standards
• Ensure that we are able to quickly respond to critical infrastructure requirements
• Change to state-of-the-art libraries that offer modern technology

• Fix colour palette application to enhance readability and ensure WCAG AA accessibility compliance
• Prepare for legal compliance with digital accessibility regulations 

The result will be a more intuitive and productive platform experience for everyone.
We’re addressing user needs and ensuring excellent usability, while behind the scenes, the change brings major improvements to our development process — strengthening both security and legal compliance.

If you have any questions, please don’t hesitate to reach out to our Customer Success team — we’re happy to help.