Published auction(s) update - Submission window reopening Read more…
Published auction(s) update - Submission window reopening Read more…
 
May 01, 2019 10:44 AM

Login not possible

Users are currently not able to login to the platform and as a consequence not to take part in the within-day auctions. This further implies that is it currently not possible to perform any activities on the secondary market, any surrender requests or FCFS bookings.

0 – Publication date and Time

May 01, 2019 10:44 AM

0.1 – Information Publisher

PRISMA European Capacity Platform GmbH

1 – Subject Heading

Login not possible

2 – Date and Time of incident

3 – Name and location of the affected asset

N.A.

4 – Affected Market area

entire PRISMA platform

5 – Affected asset capacity

Users are currently not able to login to the platform and as a consequence not to take part in the within-day auctions. This further implies that is it currently not possible to perform any activities on the secondary market, any surrender requests or FCFS bookings.

6 – Available capacity of the affected asset

N.A.

7 – Affected fuel

N.A.

7.1 – Estimated time when affected assets will be partly/or wholly available again

PRISMA European Capacity Platform GmbH is currently investigating the reasons of the problem and will inform stakeholders about the estimated duration of this situation as soon as possible.

8 – Reasons for asset unavailability

N.A.

9 – History of prior publications regarding the same incident

N.A.

10 – Additional information to help understand the incident

Shippers are advised to contact the respective TSO(s) selling the desired primary capacity and check whether the TSO(s) offer(s) fall back solution(s).
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