Urgent Market Messages

UMM archive

May 01, 2019 10:44 AM

Login not possible

Users are currently not able to login to the platform and as a consequence not to take part in the within-day auctions. This further implies that is it currently not possible to perform any activities on the secondary market, any surrender requests or FCFS bookings.

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April 30, 2019 12:08 PM

UPDATE - Update of published quarterly firm auction(s) at all network points of eustream and Open Grid

PRISMA platform advises upcoming unavailability for all published quarterly firm auctions on 30.04.2019 from 14:00 to 15:00 CE(S)T for updating marketable capacity at all network points of eustream and Open Grid. The update affects bundled and unbundled auctions. Any previously-placed comfort bids for the updated auctions will not be transferred. Shippers who want to use the comfort bid functionality are requested to re-create comfort bids. This also affects comfort bids placed for auctions for the bundling partners at the affected network points.

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April 30, 2019 11:38 AM

Update of published quarterly firm auction(s) at all network points of all TSOs

PRISMA platform advises upcoming unavailability for all published quarterly firm auctions on 30.04.2019 from 13:00 to 14:15 CE(S)T for updating marketable capacity at all network points of all TSOs. The update affects bundled and unbundled auctions. Any previously-placed comfort bids for the updated auctions will not be transferred. Shippers who want to use the comfort bid functionality are requested to re-create comfort bids. This also affects comfort bids placed for auctions for the bundling partners at the affected network points.

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April 26, 2019 06:11 PM

Platform not responding – SOLVED

PRISMA advises that the problem affecting secondary market functionality has been solved. Should you experience further issues, please contact PRISMA Customer Care (phone: + 49 341 69 92 990-69, mail: helpdesk@prisma-capacity.eu).

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April 26, 2019 05:56 PM

Platform not responding – Update

The PRISMA platform is available again. The Day-ahead firm (auction start: 16:30 CEST) and interruptible auctions (auction start: 17:30 CEST) as well as the Within-day auctions (auction start: 17:00 CEST) will not be repeated. The next Within-day auctions will be running at 18:00 CEST. Please be aware that we expect a lower number of Within-day auctions to be published for that auction start. Should you experience any further issues, please contact PRISMA Customer Care (phone: + 49 341 69 92 990-69, mail: helpdesk@prisma-capacity.eu).

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As the leading gas capacity trading platform, PRISMA acts as a supportive backbone for trading, booking and marketing gas capacity.