We are excited to announce that LNG Croatia has officially joined the PRISMA European Capacity Platform as a new operator. This integration enables market participants to access capacity at the LNG Croatia Terminal on PRISMA, enhancing transparency and efficiency in the South European LNG market.​

The LNG Croatia Terminal, located on Croatia’s Adriatic coast, plays a pivotal role in diversifying gas supply routes and strengthening regional energy security. Its inclusion on PRISMA broadens opportunities for Shippers and Traders across Europe to participate in LNG capacity auctions in Southern Europe.

Visit LNG Croatia’s Website

LNG Croatia is set to hold its first auction for additional regasification capacity at the LNG Croatia Terminalon May 12, 2025.

This auction will provide access to 163 TWh of capacity for the periods 2025/2026 – 2039/2040.

Market participants interested in securing capacity must complete the registration process and submit a bank guarantee by April 28, 2025.

For more details, including participation requirements and auction specifics, please read the full market news article on our website.

Read Market News

Starting in May, our Customer Success team is upgrading to a more efficient phone support system to serve you better.

• Reduced wait times — get quicker access to support

• No language selection upfront

• Shorter IVR menu for faster navigation

• A smoother, time-saving experience

• Improved call quality and reliability

Good to know:
Our contact numbers stay the same —no action is needed on your part.

We’re excited to offer you faster, simpler, and more reliable support!

Reach out to Customer Success

In March, we ran usability tests for our new menu and navigation with users from both the shipper and operator sides. A big thank you to everyone who participated—your feedback was invaluable!

The overall response was very positive: the new structure was seen as clean, modern, and intuitive. Based on your input, we made a few small but important adjustments:

• Removed redundant landing pages to streamline navigation

• Renamed “Organizational setting” to simply “Settings” for clarity

• Noted minor contrast issues—design meets standards, but we’ll continue to monitor

We're now moving ahead with development, and you’ll start seeing these changes on the platform soon. Stay tuned!