We are pleased to announce significant updates to how Maintenance Messages (MMs) and Urgent Market Messages (UMMs) are displayed and managed on the PRISMA platform:

What’s new:

• Both message types are now conveniently grouped under a single section: Market Messages.

• Shipper Dashboard deprecation: MMs will now be delivered directly via email.

• Refreshed RSS feeds: Please switch to the updated feed for improved stability and performance.

• Streamlined message creation: TSOs can now generate MMs directly from UMMs, ensuring alignment when maintenance affects FCFS or surrender processes.

These enhancements simplify access, increase visibility, and improve overall market communication.

Access the New RSS Feed

In the next few days, we’ll launch our Secondary Market Bulletin Board. It gives you a real-time overview of all current offers — and lets you start anonymous chats directly from any notice.

• Create a notice with all key details
• Chat securely and reveal your identity only if both sides agree
• Move to OTC creation in just one click
• Edit or withdraw your notice anytime for full flexibility

Once live, you’ll find the Bulletin Board under Secondary Tradings.

You asked — we listened. From now on you’ll be able to switch between the original unit and EUR/MWh on the Auctions Details page under "Transport".

This update will make it easier to compare prices across auctions, with tooltips and legal information. 

Whether you stick to the original unit or prefer EUR/MWh, the choice will be just one click away.

You asked for an easier way to track your LNG bookings — and we’ll deliver.

Soon, the new LNG Allocations table puts all your allocations in one convenient view, right alongside the LNG Offers section on the platform.

Built for logged-in shippers, the table shows key details at a glance — including Allocation ID, Terminal, Available Services, Runtime, Price per MWh, and more — with direct links to each offer’s full details.Plus, built-in filters make it simple to narrow down results and find exactly what you need, fast.

You will be also able to download your data as a CSV in just one click.

How to Check Your Allocations in an LNG Offer?

PRISMA’s Customer Success Team will take time from September 2–4, 2025, to reflect, evaluate, and refine our strategy, objectives, and organizational structure.

During this period, non-critical requests may experience slight delays. Full, prompt attention to all requests resumes on September 5, 2025.

24/7 on-call support remains fully available for all critical (Priority 1–3) incidents.

We appreciate your understanding as we use this time to enhance our support processes and your overall experience.

Reach out to Customer Success